September 17, 2018
On September 17, 2018, the Intellectual Property Office of the Republic of Serbia (IPORS) and the National Institute for the Defense of Free Competition and the Protection of Intellectual Property of Peru (INDECOPY) have implemented the IT Tool - (User Satisfaction Survey - USS) for the survey of users at the topic of their satisfaction with services provided by the mentioned organizations.
The broadening of the utilization of the EUPIN system for the surveys in offices and agencies for the protection of intellectual property outside of the European Union represents one of the strategic goals within the Line of activities no 4 and in the framework of the strategic plan of development till 2020.
As the result of this plan , seven offices for IP protection outside EU have already implemented USS survey tools.
The implementation of the USS survey tool enables and inspires the common approach when surveying users in the offices and agencies for the intellectual property protection, as well as stimulates their mutual cooperation.